How do I claim my rebate?
How can I track my rebate/find the status of my rebate submission?
Why did I not find the status of my submitted rebate?Why did I not find the status of my submitted rebate?
How long should I expect to wait to receive my rebate payment once my rebate submission has been submitted?
What is an Offer Code?
My offer code is not working. What should I do?
Why do I not see the product I purchased listed as an available option in order to redeem a rebate?
Can I enter multiple rebate submissions at the same time?
Will rebate offer(s) expire?
Can I submit for a rebate if it is past the expiration date?
Why was my submission rejected because of “processing limits"?
How does the charitable donation option work?
What is an iRcheck?
Are there any combination offerings for purchasing more than one product?
Why was my submission rejected because “the required receipt was not included with your submission”?
I do not have a copy of my proof of purchase receipt or any other required documentation. Can I still submit for a rebate?
My submission was invalid due to the files I uploaded. How can I fix this?
I have other rebate questions, to whom can I contact?
What is a Digital Token?
How can I get a Digital Token?
Do Digital Tokens expire?
What are the rules for username and password creation?
Why do I have to check the box to say “I am not a robot”?
Why do I have to solve a challenge?
I forgot my password. How do I get into my wallet?
Why do I need to provide my address?
How do I update my address?
What will you do with my personal information?
I did not get a verification email. What should I do?
What does ‘Save for Later’ mean?
I have not gotten the physical card I chose. What should I do?
I think another Digital Token was sent to me, but I can’t find it. What should I do?
What is Southeastern Guide Dogs?
What is IndyHumane?
Why can I only donate to Southeastern Guide Dogs and IndyHumane?
I never received my rebate payment, what should I do?
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